BEN MARTINEZ
Relax. Look Around. Take Action.
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The Follow-Up Habit

Follow-up. Following-up with people is a habit.  For recruiters and hiring managers, after an interview or any interactive touch point with a candidate, follow-up.  This can be hard because you have to follow-up with no news, bad news, or good news.  But, whatever you do, follow-up.  Call or email people back.  Tweet them back.  If you still fax, then fax them back. Just follow-up.  Candidates get very very frustrated when they have to wait, as do hiring managers and recruiters.  Oh, and candidates please follow-up too, but do not stalk. Follow-up skills are not taught in school courses.  They are taught somewhere else in life.  I learned my follow-up skills in tennis as a youth.  My father made me call anyone back that called me to play tennis.  Even if I did not plan to play tennis with them, he would always say, "call them back and tell them".  Follow-up.  I still always try to follow-up, but I'm not perfect.

So...how often do you follow-up with candidates who interact with your company during the job experience? This is not HR's job.  It is also yours as the hiring manager.  Follow-up immediately after an interview.  Create a habit of follow-up.  It will not be easy.  Depending on how crazy you are, it can take anywhere from 3 weeks to 9 months to create new habits.  Be patient.  You will get there.

Once you start to follow-up with people, repeat that behavior as often as you can.  It will spread throughout your life.  The more a behavior is repeated, the more likely it is that it will become natural and normal for you.  Follow-up.  Developing new habits is hard people.  That's why most organizational change efforts...fail.